Q1. Can I order samples of galvanized steel?
Answer: Yes, we welcome ordering samples to test and inspect quality. Mixed samples are acceptable.
Q2. What about the lead time?
Answer: The sample takes 3-5 days, the mass production time takes 1-2 weeks, and the order quantity exceeds 100 sets
Q3. Do you have a minimum order quantity limit for ordering galvanized steel?
Answer: The minimum order quantity is low, and we can provide 1 sample for inspection
Q4. How do you transport the goods and how long will it take to arrive?
Answer: We usually ship through DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive at the airline, and sea freight is also optional. The steel pole cannot pass through the sea due to its long length.
Q5. How to order a lamp post?
Answer: Firstly, please send your request or application. Secondly, we will provide a quotation based on your requirements or suggestions.
Thirdly, the customer confirms the sample and deposits it into the formal order. Fourthly, we arrange production.
Q6. Can I print my logo on galvanized street lamp poles?
A: Yes, it is. Please notify us officially before production and confirm the design based on our samples first.
Q7: Do you provide guarantees for the product?
Answer: Yes, we provide a 5-year warranty for galvanized steel pipes.
Q8: How to handle the malfunction?
Answer: Firstly, street lamp posts are produced under a strict quality control system, with a defect rate of less than 0.2%.
Secondly, during the warranty period, we will send new lights with a small number of new orders. For defective bulk products, we will repair them and resend them to you, or we can discuss solutions based on the actual situation, including calling again.
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